If you need help in an emergency, please call Triple Zero (000).
Triple Zero calls are free.
Breakdown
Please call us on 1300 580 175 in case of a vehicle breakdown.
Accident
In the case of an accident, road collision, or traffic crash, please collect all relevant information such as:
– Collect and photograph the driver’s licences of others involved.
– If required, report the situation to the police.
Stay calm, and do not admit fault.
If it is safe to do so, and a tow truck is not required, you may report the situation through the “Report Damage” button in the app. Otherwise, please contact us on 1300 580 175 to arrange for a tow truck and report the damage in-app via the “Report Damage” button.
You must always report any damage to the vehicle in-app via the Report Damage button.