What is “Time remaining” when booking a vehicle? When booking a vehicle you have 15 minutes reserved to get to it and start your trip. After the 15-minute...
Why can’t I finish my trip? If you can’t finish your booking, it’s usually due to connectivity or the app getting stuck (especially if you’re in...
How to start standby mode? Standby mode turns on automatically once the ignition is turned off. You don’t have to worry about turning it on....
What is included? Included with every RIIDE booking: You may be charged for: For pricing, daily cap, kilometres, and damage cover details, see...
Can I hire a vehicle for 24 hours? Yes you can! Book any of the vehicles and go for a RIIDE! Once you have reached the daily limit,...
Can I drive outside the Gold Coast? You are allowed to drive outside the city, however you must finish the booking in the parking zones showed in...