Why can’t I finish my trip? Make sure you have parked the vehicle in the parking zone showed in the RIIDE Cars app and the ignition...
How to start standby mode? Standby mode turns on automatically once the ignition is turned off. You don’t have to worry about turning it on....
What is “Time remaining” when booking a vehicle? When booking a vehicle you have 15 minutes reserved to get to it and start your trip. After the 15-minute...
What is included? In addition to the car, we cover your petrol expenses with an included fuel card and free damage cover. We...
Can I hire a vehicle for 24 hours? Yes you can! Book any of the vehicles and go for a RIIDE! Once you have reached the daily limit,...
Can I drive outside the Gold Coast? You are allowed to drive outside the city, however you must finish the booking in the parking zones showed in...