Fees and charges


Please refer to our Rental Agreement for information on your responsibilities.

We may impose additional charges and fees in certain conditions.

These are in addition to any damages, terms or conditions.

FeeAmount (inc. GST)
Infringement processing administration fee$30
Unauthorised dropoff location administration fee$80
+ relocation cost
Unreported damage administration fee$120
Toll payment administration fee$5 per week
Low fuel return fee$40
Smoking fee$300
Cleaning administration fee$60
Breakdown & roadside assistance callout (if at fault)(click here)$120
Claims processing administration fee$60
Late payment admin fee (in addition to debt collection commission, if required)$40
Card surcharge (as set out by our payment processor)Free/Included

Loss Events

Loss EventLiquidated Damages
Damage to the Vehicle’s aftermarket: navigation device, GPS, or telemetric system during your hire of the Vehicle.Up to $1500
Loss of or damage to the Vehicle’s ignition key or documents during your hire of the Vehicle.Up to $500
We are required to re-notify you of any fines you incurred during the Hire Period.$25
You cause the Vehicle to be lost or confiscated during your hire of the Vehicle.Compensation for all costs and losses
+ $200 admin fee
You refuel the Vehicle with inadequate fuel, for example, the wrong fuel type.Compensation for all costs and losses (including repair and towing)
+ $200 admin fee
You use the fuel card to purchase fuel for any other vehicles or to fill any other containers.Compensation for all costs and losses
+ $300 admin fee
You lose or damage the fuel card.$80
You fail to inform us, or delay informing us, of your involvement in a traffic accident during your hire of the Vehicle.$300
You leave the Vehicle unsecured (e.g. unlocked, with lights on, open windows etc.)$100
Updated on 14 November 2022

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