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Fees and charges

Contents

Please refer to our Rental Agreement for information on your responsibilities.

We may impose additional charges and fees in certain conditions.

These are in addition to any damages, terms or conditions.

FeeAmount
VEHICLE USE
Infringement processing administration fee$30
Unauthorised dropoff location fee$100
Unreported damage administration fee$120
VEHICLE CONDITION
Low fuel return fee$40
Cleaning feevariable
Cleaning administration fee$60
Towing, breakdown & roadside assistance (click here)variable

Loss Events

Loss EventLiquidated Damages
Damage to the Vehicle navigation device, GPS, or telemetric system during your hire of the Vehicle.Up to $1000
Loss of or damage to the Vehicle’s ignition key or documents during your hire of the Vehicle.Up to $500
We are required to re-notify you of any fines you incurred during the Hire Period.$25
You cause the Vehicle to be lost or confiscated during your hire of the Vehicle.Compensation for all costs and losses
+ $200 admin fee
You refuel the Vehicle with inadequate fuel, for example, the wrong fuel type.Compensation for all costs and losses (including repair and towing)
+ $200 admin fee
You use the fuel card to purchase fuel for any other vehicles or to fill any other containers.Compensation for all costs and losses
+ $100 admin fee
You lose or damage the fuel card.$80
You fail to inform us, or delay informing us, of your involvement in a traffic accident during your hire of the Vehicle.$300
You leave the Vehicle unsecured (e.g. with lights on, open windows etc.)$100
Updated on 16 September 2021

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