Can I drive through tolls? All RIIDE cars are registered with Linkt, which means you’re good to go, with another thing less to worry about....
Apple CarPlay All of our vehicles supported Apple CarPlay. You will need to bring your own USB-A to Lightning cable to use,...
Driving a hybrid car Hybrid and Electric vehicles are great in terms of economy, but the core differences introduce some differences in their operation....
My phone ran out of battery during the hire If your phone runs out of battery and it is not possible to charge it, please contact RIIDE support as...
Are you allowed to smoke in the vehicle? As with most car rentals, you are not allowed to smoke or vape in the vehicle. We want everyone to...
What should I do if I have left my belongings in the vehicle? Please contact RIIDE support as soon as possible on – 1300 580 175.
What if the vehicle is damaged The vehicle should in be in good condition without any visual damages. If you have noticed damages before the start...
Where can I park the vehicle during the hire period? You can park the vehicle anywhere in compliance with road rules and regulations. You are not allowed to park in...
I can’t lock or unlock the vehicle Make sure you have a strong internet connection and your smartphone is working properly with the newest software updates installed....
Is anyone else allowed to drive the vehicle besides me? No, only the account holder may drive the vehicle under their account’s booking.