Car not ready to drive error You may see the message “Car not ready to drive” on the dashboard. This usually means the vehicle is not...
Your Guide to Parking (and finishing your booking) Following these guidelines, you may drop-off the RIIDE car anywhere in the marked purple areas shown within the app. You...
Can I drive through tolls? All RIIDE cars are registered with Linkt, which means you’re good to go, with another thing less to worry about....
Apple CarPlay and Android Auto All RIIDE vehicles support Apple CarPlay and Android Auto. Most vehicles support wireless CarPlay/Android Auto. In a small number of...
What should I do if I have left my belongings in the vehicle? If you’ve left an item in a RIIDE vehicle, contact RIIDE support as soon as possible on 1300 580 175...
Are you allowed to smoke in the vehicle? No. Smoking and vaping are not allowed in RIIDE vehicles. This includes passengers You must also take reasonable steps to...
I found damage on the vehicle before I started Before driving, please do a quick walk-around check. If you notice any damage, tap Report before unlocking. If you find...
My phone ran out of battery during the hire If your phone runs out of battery, the RIIDE app may not be able to lock/unlock the vehicle or finish...
I can’t lock or unlock the vehicle Lock/unlock depends on your phone connection and the vehicle being able to receive a signal. If the car is in...
Driving a hybrid car Hybrid and Electric vehicles are great in terms of economy, but the core differences introduce some differences in their operation....